• 3 Hours

  Leading Strong Teams

• 2 Hours

  Incoming Telephone Skills

• 4 Sessions

  How to Win Friends and Influence Business People

• 4 Sessions

  How to Communicate with Diplomacy and Tact

• 3 Hours

  How to Cold Call and Build New Customers

• 8 Sessions

  Effective Communications & Human Relations

• 1 Hour

  Disagree Agreeably

• 3 Hours

  Cross and Upselling

• 1 Hour

  Connecting and Collaborating with Others

• 4 Sessions

  Confident, Assertive, In Charge: Developing the Attitudes of Leadership

• 1 Hour

  Communicate with Different Personality Styles

• 3 Days

  Dale Carnegie Course

• 3 Hours

  Attitudes for Service

• 1 Hour

  Appeal to Buyer Motives to Close More Sales

• 3 Hours

  Analyse Problems and Make Decisions

• 3 Hours

  Managing Customer Expectations

• 1 Hour

  Outstanding Customer Service

• 1 Hour

  Remember Names to Build Better Professional Relationships

• 3 Hours

  Transforming Customer Complaints into Opportunities

• 2 Days

  How to Communicate with Diplomacy and Tact