In this module, you learn the difference between trust, credibility, and respect, and how their nuances contribute to your ability to lead people to great heights. Building and restoring trust is not easy, but using the right techniques and tools will engender a healthy environment that engages people and ensures you retain them.
� Discern the differences between trust, credibility, and respect and how they interconnect � Cultivate a trust-based work environment using proven principles � Restore broken trust and maintain trusting relationships moving forward � Appreciate how trust is cornerstone to employee engagement and retention