Research by Dale Carnegie found that the emotional trigger that drives employee engagement is trust. Yet some statistics say that a staggering 40 percent of employees don�t trust management. This creates a conundrum, because employees are motivated by working in a trusting environment, yet too many times find themselves in one where they lack this foundation. As a leader, it�s your responsibility to avoid this gap by fostering a culture of trust, and that starts with building trust between yourself and each team member. A relationship grounded in trust generates credibility and respect, which in turn promotes a culture that works harder together. In this workshop, you learn the difference between trust, credibility and respect, and how their nuances contribute to your ability to lead people to great heights. Building and restoring trust is not easy but using the right techniques and tools will engender a healthy environment that engages people and ensures you retain them.
�Discern the differences between trust, credibility and respect and how they interconnect. �Cultivate a trust-based work environment using proven principles. �Minimize trust-busters and restore broken trust. �Appreciate how trust is cornerstone to employee engagement and retention.
Primary Competency Categories: � Communication � Interpersonal Skills � Professionalism Related Competency Categories: � Leadership � Values