Business Professionalism 101
What, exactly, denotes professionalism? It’s certainly not a fitted suit or a 12-line email signature. True professionals know how to conduct themselves in front of a customer or colleague. They know how to build strong business relationships. They are informed, they are confident and they put others at ease.
Proper business etiquette is a lost art. Many individuals whom claim to be “professionals” lack a basic understanding of how to present themselves.
This often occurs when employees are promoted into positions that require them to be an active face of the company. One who does not communicate with customers on a regular basis may suddenly be required to do so daily, without ever receiving training on how to interact properly.
In this course, you’ll learn the importance of making others feel the way you intend for them to feel — comfortable. You’ll learn the importance of introductions, how best to conduct yourself at a business meeting or dinner, and you’ll learn the value of a thank you note.