Accountability starts with clearly defined performance objectives, and good leaders measure individual and group contributions against those ends, working diligently to close the gaps. Holding others accountable to their goals provides opportunities for growth, learning, and ongoing motivation. This workshop provides effective coaching techniques and other tools to help close the gap between expected performance and actual results. After completing this session, participants will coach for improved performance by following a step-by-step process and use the appraisal meeting to focus on future growth and training for others.
� Define coaching and identify traits and behaviors of an effective coach. � Apply the 7 coaching process steps to improve the performance of others. � Use the 9 coaching principles to get better results. � Create guidelines for measuring performance. � Prepare and deliver constructive feedback to avoid common feedback barriers. � Identify ways to celebrate success.