Coaching: Supportive and Directive Approaches
Coaching is a major responsibility of every manager, and for many people it can be a challenge. Managers need to be able to maintain performance standards, be certain people are following policies and procedures and hit individual and team targets. And we have to do all of this through other people.
Coaching associates to help them achieve their goals and adhere to company directives are primary responsibilities of a manager, and some of the most challenging.
To coach to specific behaviours or actions, managers will use either supportive or directive techniques. By evaluating their team members’ individual strengths and opportunities, a strong leader will know which technique to use and when.
In this course, you examine what situations call for which type of feedback. You learn to offer positive feedback to encourage others to build on their strengths. You also discover ways to offer constructive criticism without being discouraging and recognise the value that giving feedback has on individual, team, and organisational growth.