Communicate with Diplomacy and Tact
We have all been awed by someone who always seems to know what to say and how to say it in any situation. These people know how to communicate with diplomacy, tact and confidence. We have all been awed by someone who always seems to know what to say and how to say it in any situation.
The ability to communicate with diplomacy and tact improves your leadership skills by helping you manage change, negotiate and compromise, resolve conflicts, gain consensus and collaboration, and create a cohesive team.
This course gives you the opportunity to practice dealing with trying situations in a confident and diplomatic way. Learn to speak honestly and tactfully, give and receive constructive feedback, and use mediation skills to help others find common ground when holding opposing viewpoints.