Making an informed, well-executed presentation is hard enough, but then someone from the audience challenges you with a real zinger. Never let ’em see you sweat! Think quickly, rephrase the question in a less adversarial form, use positive body language, maintain control, be prepared with response options and move on to the next question!
Even some of the most adept business executives find the Question and Answer session of a presentation to be the most difficult portion to traverse.
The transition from delivering an effective message, to responding to questions in a manner that leaves people thinking that you were well prepared, is challenging.
In this course, you learn how to maintain control when challenged by a difficult person with a confrontational question. You will learn to keep moving at a brisk pace, communicate your response positively, both verbally and with body language, and practice a proven method for responding to adverse questions.