Creating a Professional Demeanor
People who come across a professional get promoted because companies want employees who are in front of the public to reflect positively on the organisation. Learn the skills you need to project a professional demeanor, stand out from the crowd, get noticed and get promoted.
When people say, "he or she is a real professional" what do they mean?
They are referring to the person’s demeanor – his or her behaviour and attitude. A professional has emotional control, is assertive without being aggressive, can disagree tactfully, handles people with diplomacy and uses language that is appropriate, precise, and compelling.
This seminar is based on the groundbreaking work of Dale Carnegie, author of How to Win Friends and Influence People, and himself the consummate professional.