Dealing with Difficult Team Members
Some team members are unaware of their negative behaviour and the impact on team dynamics. Knowing how to recognise and address these negative behaviors is a critical skill in any collaborative environment. Dealing with difficult people entails identifying disruptive actions, understanding the nuances and stages of group reactions, and addressing issues constructively.
Dealing with difficult members comes with the territory in any culture that relies on collaboration. Yet regardless of the attitudes and behaviors of the individual players, teams still have to produce.
When team members share the same vision, work ethic and commitment, they can put ideas into action and handle any situation. While this is the work dynamic most teams want, not all team members are equally cooperative.
This course enables you to identify disruptive behaviors, and apply principles and techniques to keep things moving in a positive direction. Learn principles and skills to move through challenging moments proactively rather than defensively.