How to Manage Like a Pro: A Guide for First Time Managers
This two-day program will provide participants with a foundation of proven skills and techniques to help them communicate their expectations clearly to staff, identify and avoid 10 common mistakes made by new managers, assess themselves and their team to capitalize on strengths and determine where improvement is needed, build flexibility into their management style, coach and counsel employees for greater productivity, take initiative and become proactive, build credibility and trust, and motivate and empower others to create a positive attitude and work environment.
� Identify core competencies of successful managers � Understand our management style and apply tools to motivate others � Communicate with impact and use techniques to resolve conflicts � Plan, set goals, delegate, and hold others accountable � Apply processes to manage time and get performance back on track
Competencies: � Leadership � Communication � Accountability
