How to Communicate with Diplomacy and Tact
Influence team outcomes and create cooperation through diplomatic and tactful communication. Standing up for yourself, when done effectively, doesn’t offend others; rather it strengthens your relationships and enables positive results through effective communication.
In this interactive series of virtual workshops, learn to develop flexibility in your communication style and assess the intent of your messages against the outcomes. Learn to control your ͞hot buttons͟ and respond instead of reacting. Maintain composure when criticized and avoid conflict by staying calm and poised under pressure.
You'll gain dexterity and grace in dealing with new or trying situations. You’ll recognize how you come across to others, learn to speak honestly and confidently, manage your emotions, give and receive criticism constructively, and present yourself as strong – but not intimidating. Most importantly, you’ll discover how to communicate in a manner that does not offend or create conflict.