Negotiations: A Human Relations Approach
Negotiation is a part of the average workday, regardless of the position you hold. Business professionals negotiate everything: partner or client agreements, deadlines, job responsibilities—just to name a few. Employees who negotiate well have the ability to influence others, develop positive relationships and create an overall flexible work environment.
The dynamic nature of professional relationships today requires balancing the giving and receiving of value in every interaction. Such ability is never left to chance. An expert negotiator is both adaptive and influential, ensuring an outcome that is mutually beneficial. This reciprocal approach paves the way for authentic relationships and long-term success.
This course introduces an all-win negotiation model and allows participants to assess how they fare as a negotiator. Understanding the four stages of negotiation, adapting qualities of a successful negotiator and applying specific negotiation strategies, participants not only plan for an upcoming negotiation situation, but build confidence and skill for future interactions.