This seminar provides everything participants need to know to achieve outstanding results through others. Of course, it covers the basics like planning, organizing, and setting controls, but the real focus is on building participants� interpersonal effectiveness. The managers who spend a day with us learn how to gain employee commitment, lead confidently, and motivate employees to peak performance. They develop the skills to avoid the 6 most common mistakes first-time managers make. They gain important insights into the legal dos and don�ts of hiring, performance management, and termination. They discover how to build good relationships up and down the organization.