Persuasive Conversation Skills for Business Professionals

Whether you are a sales professional, leader, or individual contributor, presenting persuasively internally and externally will increase your influence (leadership) among your peers. It can also be a significant factor in expanding your career opportunities in management, sales, or other leadership positions.

Conversations occur constantly in every area of daily life. Sometimes innocuous workplace small talk builds a foundation for powerful improvements and changes. Persuasive Conversation Skills for Business Professionals helps participants hone the skills they need to become successful and conscious business conversationalists.
Communicate professionally and persuasively in business situations

Engage others by building rapport, asking pertinent questions, and listening

Respond with confidence, clarity, and impact

Deal effectively with difficult situations and conversations

Use emotional controls to sustain success
Competencies:

Communication

Interpersonal Skills

Influence
Assessment on Communicating with Diplomacy
This guide gives you powerful insight into your own strengths and weaknesses as a communicator. It is designed to help you learn to disagree in an agreeable manner, assert yourself confidently and tactfully, and demonstrate an open and understanding attitude toward others.

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Internal Conflict Resolution Guidebook

The ability to interact with people is even more important today with the pressures of our complex and fast-paced work environments. Discover how to interpret individual reactions to conflict, enabling them to understand and better manage emotions and needs.

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