Persuasive Conversation Skills for Business Professionals
Conversations occur constantly in every area of daily life. Sometimes innocuous workplace small talk builds a foundation for powerful improvements and changes. Persuasive Conversation Skills for Business Professionals helps participants hone the skills they need to become successful and conscious business conversationalists.
� Communicate professionally and persuasively in business situations � Engage others by building rapport, asking pertinent questions, and listening � Respond with confidence, clarity, and impact � Deal effectively with difficult situations and conversations � Use emotional controls to sustain success
Competencies: � Communication � Interpersonal Skills � Influence
