Successful leaders are assertive leaders. What does that mean? How can someone who isn�t naturally assertive become more so to be effective? Where is the line between assertive behavior and passive or aggressive behavior and why are the distinctions so important? Assertive leaders are forthcoming about their needs, but are considerate of the rights and needs and of others. In this webinar, you will learn to build on your strengths, advocate for what you need to be successful and use the right language to do so. You will learn strategies to boost your confidence, 10 tips to build assertiveness, and the Dale Carnegie principles of cooperation to influence and effectively lead your team.
� Identify the differences between passive, assertive and aggressive behaviors. � Navigate difficult situations with confidence. � Apply cushions and the �Say No!� formula. � Use 10 tips to become assertive.
Primary Competency Categories: � Leadership � Attitude Related Competency Categories: � Communication � Influence