Team Problem Solving and Decision Making
Teams focused on problem-solving and decision-making can easily resort to relying on intuition. Structured tools and methods are required to enable diverse teams to work together to generate, analyse and evaluate options. Using a disciplined process ensures that the best decisions come out on top, supported by a workable roadmap for implementation.
When it comes to making business decisions, two heads are better than one. That’s why smart organisations assemble teams to work on problem-solving, recognising that a group will counterbalance each other and the outcome will be an informed and optimal solution. However, without a disciplined approach to problem solving and decision-making, teams will often flounder, hang on hunch or compromise in ways that don’t lead to the best results. And bad decisions are bad for business.
This course provides the disciplined approach that teams need to problem solve and make sound decisions. Teams learn to use proven methods for gathering and analysing information, tools for creative and critical thinking, and diagrams to make decisions that can be implemented through specific action steps. Using a systematic approach takes the guesswork out of key work processes, leading to measurable results for the overall organisation.