This module provides the disciplined approach that teams need to problem solve and make sound decisions. Teams learn to use proven methods for gathering and analyzing information, tools for creative and critical thinking, and diagrams to make decisions that can be implemented through specific action steps. Using a systematic approach takes the guesswork out of key work processes, leading to measurable results for the overall organization.
� Facilitate a �Meeting of the Minds� using a proven model for team problem solving � Identify root problems using the Interrelationship Graph � Generate feasible solutions using creative and critical thinking � Make decisions that gain commitment to achieve the best business outcomes
Primary Competency Categories: � Teamwork � Decision Making � Creative Thinking Related Competency Categories: � Interpersonal Skills � Change Management
