Explore Our eBooks

As a global leader in workplace training and development, we’ve created custom resources to supplement your development, as you gain new skills to become a better, more confident, and more effective version of yourself.

FirstTimeManagers.jpg

Leadership Skills for First Time Managers

The transition from employee to a leader is one of the most challenging times in a career.

ArtofStorytelling.jpg

The Art of Storytelling

Business people leverage the art of storytelling to inspire and engage teams, fascinate customers, and gain attention from potential investors.

GoldenBook.jpg

Dale Carnegie's Secrets of Success

A plethora of golden tips will set you on the path toward unimagined success. 

50EmployeeEngagementTips.jpg

50 Employee Engagement Ideas and Tips a Leader's Guide to Employee Engagement

Employees want to feel valued, included and empowered. If you’re stuck for ideas, we’ve thought of plenty – 50 to be exact!

ConflictResolution.jpg

Team Conflict
Resolution Strategies

When a team player has an issue with another, a leader should be able to address problems directly and swiftly.

TimeManagement.jpg

Time Management:
A Practical Guide

This brief guide is designed to help you prioritise tasks and work efficiently.

CommunicatingwithTact.jpg

Communicate with
Diplomacy and Tact

This guide gives you powerful insight into your own strengths and weaknesses as a communicator.

HowtoProvideFeedback.jpg

How to Provide Feedback Without Insulting Your Workers

For managers to maintain engaged workers, they must provide feedback and constructive criticism in a positive way

LeadersGuidetoInnovation.jpg

A Leader’s Guide To Business Innovation

Innovation is a process and the ultimate goal is to gain vision from your most valuable commodity - your people.

EffectivePerformanceReviews.jpg

How to Run an Effective
Performance Review

This is a quick and easy plan for conducting a well-prepared, constructive, and positive performance review.

EmployeeEngagement.jpg

How Managers Can Build a Culture of Employee Engagement

Find out what companies may be missing in their quest to build a confident, engaged workforce.

MultiGenWorkforce.jpg

Leading A Multi-Generational Workforce

 Knowing how to communicate, coach, motivate and provide feedback for each generation is vital.

EffectivePerformanceReviews.jpg

How to Run an Effective
Performance Review

This is a quick and easy plan for conducting a well-prepared, constructive, and positive performance review.

ClosingtheSalewithRelationships.jpg

Closing the Sale by Building Customer Relationships

The most important thing you can do for your customers to offer value is ask questions, and then listen.

MultiGenWorkforce.jpg

Leading A Multi-Generational Workforce

 Knowing how to communicate, coach, motivate and provide feedback for each generation is vital.

OvercomingObjections.jpg

Sales Effectiveness:
Overcoming Objections

As long as there is business to be conducted, there will be objections to overcome.

SalesManagement.jpg

Sales Management Guidebook

The relationship between managers and their team members is one of the primary indicators of employee engagement and team success.

SpeakMoreEffectively.jpg

Presentation Effectiveness: A Free Guide to Effective Public Speaking

This book shows you that talking about your own experiences is no more difficult than telling a good story to a friend.

InternalConflictResolution.jpg

Internal Conflict Resolution Guidebook

This book presents ideas for analysing conflict situations and resolution methods that foster cooperation.

PerformanceCoaching.jpg

Leadership Coaching Guide

Today's leaders need skills that inspire and equip teams to evolve to their best — and key among these skills is coaching. 

Are Your Employees Motivated?

Business leaders must possess personal traits that promote teamwork and demonstrate leadership, and the ability to cope with pressure.

AreYourEmployeesMotivated.jpg
ChangeManagement.jpg

A Leader's Guide to Managing Change in the Workplace

The Dale Carnegie Training Change Model helps leaders prepare for change and encourage employees to embrace the change and drive positive outcomes.

Contact


1800 088 077

Email Us
 

Suite 10, Level 2
30 Atchison Street
St Leonards
NSW 2065

©2019 by Dale Carnegie Australia.