Explore Our eBooks
As a global leader in workplace training and development, we’ve created custom resources to supplement your development, as you gain new skills to become a better, more confident, and more effective version of yourself.
Leadership Skills for First Time Managers
The transition from employee to a leader is one of the most challenging times in a career.
The Art of Storytelling
Business people leverage the art of storytelling to inspire and engage teams, fascinate customers, and gain attention from potential investors.
Dale Carnegie's Secrets of Success
A plethora of golden tips will set you on the path toward unimagined success.
50 Employee Engagement Ideas and Tips a Leader's Guide to Employee Engagement
Employees want to feel valued, included and empowered. If you’re stuck for ideas, we’ve thought of plenty – 50 to be exact!
Team Conflict
Resolution Strategies
When a team player has an issue with another, a leader should be able to address problems directly and swiftly.
Time Management:
A Practical Guide
This brief guide is designed to help you prioritise tasks and work efficiently.
Communicate with
Diplomacy and Tact
This guide gives you powerful insight into your own strengths and weaknesses as a communicator.
How to Provide Feedback Without Insulting Your Workers
For managers to maintain engaged workers, they must provide feedback and constructive criticism in a positive way
A Leader’s Guide To Business Innovation
Innovation is a process and the ultimate goal is to gain vision from your most valuable commodity - your people.
How to Run an Effective
Performance Review
This is a quick and easy plan for conducting a well-prepared, constructive, and positive performance review.
How Managers Can Build a Culture of Employee Engagement
Find out what companies may be missing in their quest to build a confident, engaged workforce.
Leading A Multi-Generational Workforce
Knowing how to communicate, coach, motivate and provide feedback for each generation is vital.
How to Run an Effective
Performance Review
This is a quick and easy plan for conducting a well-prepared, constructive, and positive performance review.
Closing the Sale by Building Customer Relationships
The most important thing you can do for your customers to offer value is ask questions, and then listen.
Leading A Multi-Generational Workforce
Knowing how to communicate, coach, motivate and provide feedback for each generation is vital.
Sales Effectiveness:
Overcoming Objections
As long as there is business to be conducted, there will be objections to overcome.
Sales Management Guidebook
The relationship between managers and their team members is one of the primary indicators of employee engagement and team success.
Presentation Effectiveness: A Free Guide to Effective Public Speaking
This book shows you that talking about your own experiences is no more difficult than telling a good story to a friend.
Internal Conflict Resolution Guidebook
This book presents ideas for analysing conflict situations and resolution methods that foster cooperation.
Leadership Coaching Guide
Today's leaders need skills that inspire and equip teams to evolve to their best — and key among these skills is coaching.
Are Your Employees Motivated?
Business leaders must possess personal traits that promote teamwork and demonstrate leadership, and the ability to cope with pressure.
A Leader's Guide to Managing Change in the Workplace
The Dale Carnegie Training Change Model helps leaders prepare for change and encourage employees to embrace the change and drive positive outcomes.