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How to Win Friends and Influence People

How to Win Friends & Influence People can help you achieve these important goals:

  • Get out of a mental rut, think new thoughts, acquire new visions, discover new ambitions;

  • Make friends easily and quickly;

  • Increase your popularity;

  • Win people to your way of thinking;

  • Increase your influence, your prestige, your ability to get things done;

  • Handle complaints, avoid arguments;

  • Become a better speaker and more entertaining conversationalist

Dale Carnegie's teachings and human relations principles form part of the core methodology of the Dale Carnegie soft skills and professional development training courses.

Summary of How to Win Friends and Influence People

Become a friendlier person

Techniques in Handling People

1. Don't criticize, condemn or complain.

2. Give honest, sincere appreciation.

3. Arouse in the other person an eager want.

Six Ways to Make People Like You

1.Become genuinely interested in other people.

2. Smile.

3. Remember that a person's name is to that person the sweetest and most important sound in any language.

4. Be a good listener. Encourage others to talk about themselves.

5. Talk in terms of the other person's interests.

6. Make the other person feel important - and do it sincerely.

"To be interesting, be interested."
- Dale Carnegie

"People support a world they helped create."
- Dale Carnegie

Win People to Your Way of Thinking

1. The only way to get the best of an argument is to avoid it.

2. Show respect for the other person's opinion. Never say, "you're wrong."

3. If you are wrong, admit it quickly and emphatically.

4. Begin in a friendly way.

5. Get the other person saying, "yes, yes" immediately.

6. Let the other person do a great deal of the talking.

7. Let the other person feel that the idea is his or hers.

8. Try honestly to see things from the other person's point of view.

9. Be sympathetic with the other person';s ideas and desires.

10. Appeal to the nobler motives.

11. Dramatize your ideas.

12. Throw down a challenge. 

The iconic bestseller.

Dale Carnegie's book "How to Win Friends and Influence People" is the world's benchmark business and personal development book, consistently listed in top business must-read lists and a staple of business curriculum around the world. With over 30 million copies sold worldwide since it was published in 1936, it's one of the most groundbreaking and ageless bestsellers and the rock-solid, time-tested advice has helped countless people to work, communicate and manage better.

Be a Leader: How to Change People Without Giving Offense or Arousing Resentment

1. Begin with praise and honest appreciation.

2. Call attention to people's mistakes indirectly.

3. Talk about your own mistakes before criticizing the other person.

4. Ask questions instead of giving direct orders.

5. Let the other person save face.

6. Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."

7. Give the other person a fine reputation to live up to.

8. Use encouragement. Make the fault seem easy to correct.

9. Make the other person happy about doing the thing you suggest.

"When dealing with people remember you are not dealing with creatures of logic, but creatures of emotion."
- Dale Carnegie

"Remember, today is the tomorrow you worried about yesterday."
- Dale Carnegie

How to Stop Worrying and Start Living

Through Dale Carnegie's second bestseller, millions of people have been helped to overcome the worry habit.


Dale Carnegie offers a set of practical formulas you can put to work today to help manage stress in our VUCA environment.

Discover how to:

  • Eliminate fifty percent of business worries immediately

  • Reduce fatigue and increase your energy

  • Find yourself and be yourself

Dale Carnegie's Principles

Get the summary ideas from the books "How to Win Friends and Influence People" and "How to Stop Worrying and Start Living". Apply these tips and techniques as you take action towards your goals and achieve success.


Discover the Dale Carnegie Course

Are you ready to strengthen your leadership, communicate with impact, build your self-confidence and practice the skills needed to help you achieve your personal and professional goals?

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