Explore Our Transformational Resources

As a global leader in workplace training and development, we’ve created custom resources to supplement your training, as you further develop the skills to become a better, more confident, and more effective version of yourself.

Leadership Skills for First Time Managers

The transition from employee to a leader is one of the most challenging times in a career.

The New Competitive Divide:

Building the Foundation for Organisational Agility

Agility involves seeking out new information and embracing continuous change in a collaborative way

Dale Carnegie's Secrets of Success

A plethora of golden tips will set you on the path toward unimagined success. 

Beyond Technology:
Preparing People for Success in the Era of AI

As organisations deploy AI it will have profound impact on jobs, employee engagement and corporate culture.

Team Conflict
Resolution Strategies

When a team player has an issue with another, a leader should be able to address problems directly and swiftly.

Time Management:
A Practical Guide

This brief guide is designed to help you prioritise tasks and work efficiently.

Communicate with
Diplomacy and Tact

This guide gives you powerful insight into your own strengths and weaknesses as a communicator.

How to Provide Feedback Without Insulting Your Workers

For managers to maintain engaged workers, they must provide feedback and constructive criticism in a positive way

Transforming Attitudes and Actions

Understand the Elements of a Strong Corporate Culture in a recent study across four countries.

How to Run an Effective
Performance Review

This is a quick and easy plan for conducting a well-prepared, constructive, and positive performance review.

How Managers Can Build a Culture of Employee Engagement

Find out what companies may be missing in their quest to build a confident, engaged workforce.

Leading A Multi-Generational Workforce

 Knowing how to communicate, coach, motivate and provide feedback for each generation is vital.

How to Run an Effective
Performance Review

This is a quick and easy plan for conducting a well-prepared, constructive, and positive performance review.

How Managers Can Build a Culture of Employee Engagement

Find out what companies may be missing in their quest to build a confident, engaged workforce.

Leading A Multi-Generational Workforce

 Knowing how to communicate, coach, motivate and provide feedback for each generation is vital.

Sales Effectiveness:
Overcoming Objections

As long as there is business to be conducted, there will be objections to overcome.

Sales Management Guidebook

The relationship between managers and their team members is one of the primary indicators of employee engagement and team success.

Why Long-Term Customer Loyalty is Still Driven by Trusted Relationships

71% said they would rather buy from a sales professional they completely trusted than one who gave them a lower price.

Internal Conflict Resolution Guidebook

This book presents ideas for analysing conflict situations and resolution methods that foster cooperation.

Leadership Coaching Guide

Today's leaders need skills that inspire and equip teams to evolve to their best — and key among these skills is coaching. 

Recognising Leadership Blind Spots

This paper, supported by employee surveys, identifies the blind spots and offers effective solutions to address them.

Creating Cultures that Engage and Retain Millennials & Generation Z

This white paper provides strategies for inspiring relationships across generational divides.

Managers Matter: A Relationship-Centered Approach to Driving Employee Engagement

Knowing how managers act as the catalyst for engagement provides insight on how to realise the bottom line benefits.

Presentation Effectiveness: A Free Guide to Effective Public Speaking

This book shows you that talking about your own experiences is no more difficult than telling a good story to a friend.

The Art of Storytelling

Business people leverage the art of storytelling to inspire and engage teams, fascinate customers, and gain attention from potential investors.

50 Employee Engagement Ideas and Tips a Leader's Guide to Employee Engagement

Employees want to feel valued, included and empowered. If you’re stuck for ideas, we’ve thought of plenty – 50 to be exact!

Emotional Drivers of Employee Engagement

Every touchpoint of the employee experience can elicit emotions – some drive engagement and others kill it.

Change Management: A Leader's Guide to Managing Change in the Workplace

The Dale Carnegie Training Change Model helps leaders prepare for change and encourage employees to embrace the change and drive positive outcomes.

Are Your Employees Motivated?

Business leaders must possess personal traits that promote teamwork and demonstrate leadership, the ability to cope with pressure, and sensitivity toward others. 

The 3 + 3 of Experience Innovation

This paper focuses on six trending innovations that companies are using to address the challenges they identify as barriers to their success.

A Leader’s Guide To Business Innovation

Innovation is one of the few resources that is completely free. But innovation is a process and the ultimate goal is to gain vision from your most valuable commodity - your people.

Closing the Sale by Building Customer Relationships

To offer your customers value, you must first have a clear understanding of their needs. The most important thing you can do is ask questions, and then listen.