Public Service Re-imagined

The importance of communication, leading through uncertainty and change, building resilience and stakeholder engagement and management has become more crucial than ever.

A recent study showed 75% of HR professionals who reported difficulty in recruiting say there are skill gaps and soft skills are a key missing area that requires focus and development.


Our Continual Professional Development Framework Will Help You Leverage Opportunities and Overcome Challenges

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The Professional Development Pathway

Want to learn more?

Thought leadership resources you may be interested in:

Excellence in Public Service

The pandemic has forced the adoption of new ways of working. Councils and Public Sector are now re-imagining their work and the role of offices in creating safe, productive, and enjoyable jobs and lives for employees.


The skills gap isn’t going away or fixing itself—over 50% of respondents feel that skills shortages have worsened or greatly worsened in their organisations in the last two years.


It is essential that a broad range of leadership capabilities are required to navigate the increasing complexity in the Public Service.

This includes engaging others to innovate, collaborate and create change, while building the skills needed to work productively, ethically, respectfully and inclusively in the work place.

Click here for the full report.

These trends represents Government strategy to increase competitiveness and drive growth. They also represent opportunities for the Public Sector.

  • Dealing with Change

  • Working in Teams

  • Building Relationships

  • Breaking Down Silos

  • Conflict Management 

  • Employee Engagement

  • Stakeholder Management

We will work with you to establish organisational need relevant to your business objectives.

Developmental needs are established for the relevant roles and responsibilities of the professional staff, commencing with an individual assessment which can be based on a DISC tool or a more advanced Profiles International assessment.

Existing information and performance data are reviewed and current management systems understood to enable the best combination of coaching and training to be established.

Our Partner Ready program illustrated below blends business development, communication, presentation skills and leadership capabilities and can be delivered in one to three day programs or over a number of weeks, in person or live online.


An example of a partner ready professional development journey is shown below, one for each of the professional levels of intermediate, senior and supervisor.

A personal development plan, aligned to the firm’s needs, objectives and financial results is agreed for every individual with coaching provided to the person or their manager for sustained results and return on investment.

Beyond Technology:
Preparing People for Success in the Era of AI

As organisations deploy AI it will have profound impact on jobs, employee engagement and corporate culture.

Change Management: A Leader's Guide to Managing Change in the Workplace

The Dale Carnegie Training Change Model helps leaders prepare for change and encourage employees to embrace the change and drive positive outcomes.

Emotional Drivers of Employee Engagement

The relationship between managers and their team members is one of the primary indicators of employee engagement and team success. 

Contact us at any time to ask questions or find out more about developing the skills you need to succeed at work and in your everyday life.


1800 088 077

Email Us

Suite 10, Level 2
30 Atchison Street
St Leonards
NSW 2065

©2019 by Dale Carnegie Australia.