Build Leaders and Engaged Teams
For over a century, Dale Carnegie has been improving individual and organisational performance around the world. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within.
The importance of communication, leading through uncertainty and change, building resilience and stakeholder engagement and management has become more crucial than ever.
A recent study showed 75% of HR professionals who reported difficulty in recruiting say there are skill gaps and soft skills are a key missing area that requires focus and development.
Continual Professional Development Training
How We Can Assist
Industry Knowledge and Experience
With over 100 years of proven success, Dale Carnegie is the industry leader and true benchmark for professional training and development solutions.
No other major training organization in the world is ISO certified, marking another first for Dale Carnegie Training.
Global Reach, Local Expertise
Dale Carnegie is a global training provider with 200+ offices located around the world offering our trainings in 30+ languages.
Whether developing your team’s key core competency skills, providing tools to resolve specific challenges or growing leaders, we provide a proven performance change pathway.
Leadership and Professional Training
Professional Development training is not a one size fits all, but unique to each team, department or organisation. At Dale Carnegie, we have an experienced and dedicated team of Professional Consultants that works with you to define your strategic intent.
Sustainment
Our courses are formulated to provide sustained learning through reinforcement. A continuous learning path is provided for participants to drive organisational results, sustain newly developed skills and optimise each individual’s potential.
The Professional Development Pathway
The ultimate objective of our Continuing Professional Development program for Government is the consistent delivery of high quality leaders who are equipped to engage others to innovate, collaborate and create change.
Build Your Own Custom Learning Journeys
Build a single course or a learning pathway tailored to your team and your organisation to create an innovative, relevant and purposeful solution.
Our Dale Carnegie team have extensive expertise in Core Competency understanding, practical leadership experience, and development of adult interactive course materials. The team of experts adhere to the ISO 9001 customisation process to map the pathway as they:
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Link products, job responsibilities, performance metrics and service objectives into learning
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Develop key performance evaluators
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Select the appropriate Competency Based Modules to match the needs of the participants
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Create the necessary exercises, analogies and workshops
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Adjust the phraseology and language to match your culture and existing frameworks
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Add appropriate graphics and branding to support your look and feel
Want to learn more?
Thought leadership resources you may be interested in:
Excellence in Government
The pandemic has forced the adoption of new ways of working. Councils and Public Sector are now re-imagining their work and the role of offices in creating safe, productive, and enjoyable jobs and lives for employees.
The skills gap isn’t going away or fixing itself—over 50% of respondents feel that skills shortages have worsened or greatly worsened in their organisations in the last two years.
It is essential that a broad range of leadership capabilities are required to navigate the increasing complexity in the Public Service.
This includes engaging others to innovate, collaborate and create change, while building the skills needed to work productively, ethically, respectfully and inclusively in the work place.
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Deal with Change
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Work in Teams
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Build Relationships
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Break Down Silos
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Manage Conflict
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Improve Employee Engagement
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Manage Stakeholders
Learn innovative ways to unite, engage, and build a team that is ready for any challenge.
Presentations and Public Speaking
Create and deliver inspiring presentations, that are persuasive and engaging.
Learn how to create an environment of both internal and external customer service that is impactful.
Build a better, stronger workforce that willingly strives to support your strategic vision.
Beyond Technology:
Preparing People for Success in the Era of AI
As organisations deploy AI it will have profound impact on jobs, employee engagement and corporate culture.
Change Management: A Leader's Guide to Managing Change in the Workplace
The Dale Carnegie Training Change Model helps leaders prepare for change and encourage employees to embrace the change and drive positive outcomes.
Emotional Drivers of Employee Engagement
The relationship between managers and their team members is one of the primary indicators of employee engagement and team success.