CPD and Leadership Development | Culture, Learning and Development

Build Leaders and Engaged Teams

For over a century, Dale Carnegie has been improving individual and organisational performance around the world. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within.

The importance of communication, leading through uncertainty and change, building resilience and stakeholder engagement and management has become more crucial than ever.

A recent study showed 75% of HR professionals who reported difficulty in recruiting say there are skill gaps and soft skills are a key missing area that requires focus and development.

Continual Professional Development Training

How We Can Assist

Industry Knowledge and Experience

With over 100 years of proven success, Dale Carnegie is the industry leader and true benchmark for professional training and development solutions.

No other major training organization in the world is ISO certified, marking another first for Dale Carnegie Training.

Global Reach, Local Expertise

Dale Carnegie is a global training provider with 200+ offices located around the world offering our trainings in 30+ languages.

Whether developing your team’s key core competency skills, providing tools to resolve specific challenges or growing leaders, we provide a proven performance change pathway.

Leadership and Professional Training

Professional Development training is not a one size fits all, but unique to each team, department or organisation. At Dale Carnegie, we have an experienced and dedicated team of Professional Consultants that works with you to define your strategic intent.

Sustainment

Our courses are formulated to provide sustained learning through reinforcement. A continuous learning path is provided for participants to drive organisational results, sustain newly developed skills and optimise each individual’s potential.

Learn More About our Framework

The Professional Development Pathway

The ultimate objective of our Continuing Professional Development program for Government is the consistent delivery of high quality leaders who are equipped to engage others to innovate, collaborate and create change.

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Build Your Own Custom Learning Journeys

Build a single course or a learning pathway tailored to your team and your organisation to create an innovative, relevant and purposeful solution.

Our Dale Carnegie team have extensive expertise in Core Competency understanding, practical leadership experience, and development of adult interactive course materials. The team of experts adhere to the ISO 9001 customisation process to map the pathway as they:

Link products, job responsibilities, performance metrics and service objectives into learning
Develop key performance evaluators
Select the appropriate Competency Based Modules to match the needs of the participants
Create the necessary exercises, analogies and workshops
Adjust the phraseology and language to match your culture and existing frameworks
Add appropriate graphics and branding to support your look and feel

Get in Touch

Want to learn more?

Thought leadership resources you may be interested in:

Excellence in Government

The pandemic has forced the adoption of new ways of working. Councils and Public Sector are now re-imagining their work and the role of offices in creating safe, productive, and enjoyable jobs and lives for employees.

The skills gap isn’t going away or fixing itself—over 50% of respondents feel that skills shortages have worsened or greatly worsened in their organisations in the last two years.

It is essential that a broad range of leadership capabilities are required to navigate the increasing complexity in the Public Service.

This includes engaging others to innovate, collaborate and create change, while building the skills needed to work productively, ethically, respectfully and inclusively in the work place.

Dealing with Change
Working in Teams
Building Relationships
Breaking Down Silos

Conflict Management
Employee Engagement
Stakeholder Management

Leadership

Learn innovative ways to unite, engage, and build a team that is ready for any challenge.

Presentations and Public Speaking

Create and deliver inspiring presentations, that are persuasive and engaging.

People

Strengthen relationships, gain commitment and drive effective results.

Service

Learn how to create an environment of both internal and external customer service that is impactful.

Organisational Development

Build a better, stronger workforce that willingly strives to support your strategic vision.

Beyond Technology:
Preparing People for Success in the Era of AI

As organisations deploy AI it will have profound impact on jobs, employee engagement and corporate culture.

Read the White Paper

Change Management: A Leader's Guide to Managing Change in the Workplace

The Dale Carnegie Training Change Model helps leaders prepare for change and encourage employees to embrace the change and drive positive outcomes.

Download the eBook

Emotional Drivers of Employee Engagement

The relationship between managers and their team members is one of the primary indicators of employee engagement and team success.